TPS Parts Sales Representative
2 weeks ago
TPS Sales and Service Opportunity
About TPS
TPS is a leading provider of high-quality Genuine Parts and products to independent garages and bodyshops across the UK. As part of the Volkswagen Group, TPS offers a unique opportunity for sales and service professionals to join a dynamic and growing business.
Job Summary
We are seeking a highly motivated and experienced Sales and Service Representative to join our team. The successful candidate will be responsible for delivering exceptional customer service, achieving sales targets, and building strong relationships with key stakeholders.
Key Responsibilities
- Work closely with the Sales Manager and team to achieve business objectives and sales targets.
- Develop and maintain strong relationships with customers, understanding their needs and providing expert advice.
- Accurately identify and meet customer sales requirements, utilizing all product promotions effectively.
- Identify and leverage potential sales opportunities within the customer base.
- Maintain up-to-date product knowledge and awareness of competitor activity.
- Provide timely communication to customers on their credit status.
- Assist and support the TPS Centre team to ensure excellent customer service.
- Work collaboratively with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
- Handle incoming calls and customer enquiries within KPIs, using the approved greeting.
- Ensure the proper and accurate use of all systems to search and order parts.
- Complete all required documentation accurately and promptly.
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.
Requirements
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
- Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment.
- Passion for providing a great customer service experience.
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis.
- Excellent attention to detail and accurate record-keeping.
- IT literate, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
What We Offer
At TPS, we offer a motivating and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting Inclusion for All and believe that diversity plays an important role in the success of our business.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
MSXI working on behalf of TPS part of the Volkswagen Group.
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