Infrastructure Support Specialist

1 week ago


Middlesbrough, Middlesbrough, United Kingdom 83zero Full time
Job Title: Infrastructure Support Specialist

83zero is partnered with a leading SaaS company specializing in construction software solutions.

Key Responsibilities:

  1. Provide 3rd line IT support, managing case workflows and resolving issues
  2. Monitor, troubleshoot, and optimize infrastructure performance using tools like DataDog and Azure Monitor
  3. Implement security best practices including identity and access management (IAM), firewalls, and network security
  4. Support infrastructure upgrades and contribute to the company's digital transformation projects

Requirements:

  • Solid experience in IT support with a focus on Windows Server and Linux (RHEL) environments
  • Hands-on experience with cloud platforms (AWS, Azure, GCP, or VMware)
  • Proficiency in monitoring tools and backup/disaster recovery solutions
  • Experience with Agile methodologies (Scrum or Kanban)
  • Certifications in AWS, Azure, GCP, or VMware

About the Company:

Ranked as the UK's #1 construction-specific software provider, this company offers end-to-end solutions across the entire build lifecycle, supporting projects on a global scale.



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