Area Housing Manager
3 days ago
At Accent, we're committed to providing high-quality homes and services to our customers. We're seeking an experienced Area Housing Manager to lead our team in Stockton and ensure our customers receive a best-in-class experience.
About the RoleThis is a challenging and rewarding role that requires strong leadership skills, a deep understanding of housing legislation, and the ability to motivate and manage a team to achieve excellent customer satisfaction and KPI targets.
Key Responsibilities- Lead the area team to deliver high-quality housing services and achieve customer satisfaction and KPI targets.
- Manage and support the area housing team to meet its core objectives and ensure the effective management of budgets.
- Stay up-to-date with legislative changes and ensure that regulatory and Accent standards are upheld.
- Embed a culture of continuous performance improvement and foster a team environment that promotes excellence.
We offer a competitive salary, a car allowance, and a range of benefits, including 28 days paid holiday, a choice of pension schemes, and access to a wide range of internal and external learning resources.
Requirements- Previous experience of managing a quality housing management service within a social housing context.
- Demonstrable strong leadership qualities that can motivate teams and individuals to achieve KPIs.
- Strong working knowledge of Housing Legislation and regulatory reforms.
- Advanced level of working with Microsoft office applications and other relevant software.
- Level 5 in a relevant subject, such as CIH, or willingness to work towards achieving this.
The successful candidate will be required to live within a commutable distance to Stockton and travel across the region as required.
We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.
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