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Credit Controller

2 months ago

Glasgow, Glasgow City, United Kingdom Workman LLP Full time
About The Role

A Credit Controller who is responsible for managing arrears across a portfolio of clients, investing in diverse property portfolios consisting of commercial, industrial, and retail properties.

The role will require working as part of a large team, maintaining regular and direct communication with the tenants within your portfolio to manage arrears on behalf of your clients, ensuring appropriate collection techniques are used.

You will be required to work closely with our accounts teams, including Client Accountants, Treasury Clerks, and Property Managers, to provide a best-in-class service to our clients.

Key Responsibilities
  • Building and maintaining close professional relationships with tenants and colleagues within the accounting teams and the wider business is paramount to your success.
  • The role requires reviewing and managing the arrears of a portfolio of client investments, and ensuring appropriate chasing and collection techniques are employed.
  • You will be required to produce arrears reports with analysis and present to Property Managers and clients as required.
  • Reconciliation of tenant accounts.
  • Instructing collection agencies or legal action where authorized and follow through to completion.
  • Any other duties that will ensure the smooth running of the credit control department.
Requirements
  • A proactive, practical, and positive approach to work is required.
  • Excellent, professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.
  • No credit control qualifications are required for this role, however, the following are key skill requirements:
    • Maths & English G.E 9-4/A-C
    • Good Numeracy Skills
    • IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel
Why Workman?
  • Hybrid working to offer you a great work-life balance, with a minimum of three days in the office.
  • A full-time contract (35 hours a week) offers the core hours of 10am - 4pm, allowing additional flexibility to what time you can start work.
  • Study support.
  • Discretionary annual bonus and salary reviews.
  • Healthcare, life insurance & wellness programme.
  • Long service additional holidays, your birthday off, and an extra day between Christmas and New Year.
  • Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
  • Social events throughout the year, including a firm-wide Christmas party
  • Generous referral bonus.