Service Administrator

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Job Title: Service Administrator

Location: Marshall Motor Group

Job Summary:

We are seeking a highly organized and detail-oriented Service Administrator to join our team at Marshall Motor Group. As a Service Administrator, you will be responsible for ensuring the accurate and timely completion of all department administration, contributing to a department marketing strategy, and developing and maintaining professional working relationships with customers, dealership colleagues, and suppliers.

Key Responsibilities:

  • Ensure the accurate and timely completion of all department administration
  • Contribute to a department marketing strategy to promote all products and services
  • Plan ahead and manage time carefully to ensure all tasks are achieved
  • Greet customers and visitors promptly, courteously, and professionally
  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers, and external representatives
  • Remain professional, calm, and positive at all times
  • Assess own performance and effectiveness and undertake personal development activities

Requirements:

  • Ideal background in an administrator role
  • Experience within a dealership would be preferable, although this isn't essential
  • Educated to A Level equivalent within Business Studies would also be advantageous

About Marshall Motor Group:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including 25 days annual leave, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, and a purchase discount scheme.


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