Head of Creative Operations

1 month ago

London, Greater London, United Kingdom HeliosX Group Full time

At HeliosX Group, we're revolutionizing healthcare by making it faster and more accessible than ever before. As the Head of Creative Operations, you'll play a pivotal role in elevating the efficiency and impact of our in-house creative studio.

Key Responsibilities:

  • Operational Management: Oversee the day-to-day workflow of the creative team, ensuring resources are allocated effectively, timelines are met, and projects are delivered on time and on budget.
  • Internal Sign-Off & Governance: Manage the internal sign-off process with key stakeholders, ensuring all creative work meets the project owners' needs and falls within brand guidelines before release.
  • Pastoral Care: Lead on goal setting, career development, and overall team wellbeing. Foster a supportive environment, prioritizing the personal and professional growth of direct reports.
  • Performance Metrics: Track and monitor key performance indicators (KPIs) to assess the team's output. Reporting bi-weekly with Paid Social and monthly to the wider business.
  • Agency & Freelance Support: Manage workflow with external agencies and freelancers, overseeing sourcing, contracts, budgets, onboarding, and off-boarding.
  • Asset Release: Oversee the final handover of creative assets, ensuring smooth release of all creative assets to the relevant teams or external partners.

What You'll Bring:

  • 3-5 years experience as a Head of Creative Operations or similar role, either in an in-house creative studio or agency environment.
  • Strong background in managing project timelines, resources, and budgets. Familiarity with project management tools and frameworks.
  • Proven ability to lead, motivate, and develop a diverse creative team while managing expectations and building strong relationships with key stakeholders.
  • Understanding of creative processes, from ideation to final delivery, across various media.
  • A strategic thinker who is always looking for ways to streamline processes and improve efficiency within a creative environment.

What We Offer:

  • Generous equity allocations with significant upside potential
  • 25 Days Holiday (+ all the usual Bank Holidays)
  • Private health insurance, along with extra dental and eye care cover
  • Enhanced parental leave
  • Cycle-to-work Scheme
  • Electric Car Scheme
  • Free Dermatica and MedExpress products every month, as well as family discounts
  • Home office allowance
  • Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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