Computer Systems Technician

6 days ago


London, Greater London, United Kingdom EVERY CLOUD IT RECRUITMENT LTD. Full time

Our company, Every Cloud IT Recruitment Ltd., is looking for a Technical Helpdesk Engineer to join our IT Team in Essex.

The successful candidate will have 1+ years of experience in technical support of PC, networks and servers, as well as excellent working knowledge of personal computer and peripherals.

  • Apply technology to address business needs and constraints
  • Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
  • Combine breadth of IT technical expertise with overriding concern and urgency for excellent customer service
  • Participate in enterprise-wide IT projects and initiatives
  • Diagnose system hardware, software, and operator problems
  • Provide advanced troubleshooting on complicated IT issues
  • Provide support for software applications
  • Provide desk side training upon request for enterprise applications
  • Request hardware and software through requisition system as directed by supervisor
  • Provide hardware support, printer and printing support
  • Assist IT Support team with inventory management of desktops, laptops, printers, and other personal hardware assets
  • Assist IT Support team with software inventory where required
  • Provide local office coordination and communication of technical support topics/issues of interest
  • Work with IT Team in performing IT infrastructure processes and procedures assigned to team

Initially the role is paying between £23-25k per year with excellent scope for training and development.



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