Pet Care Specialist

2 days ago


Redhill, Surrey, United Kingdom Pets at Home Full time
About Us
Pets at Home is a leading retailer of pet food, toys, and accessories. We're passionate about providing exceptional customer service and creating a welcoming environment for both pets and their owners. As a Store Colleague, you'll be part of a close-knit team that's dedicated to delivering outstanding results and exceeding customer expectations.

Job Description
This role involves working as part of a dynamic team to provide top-notch customer service, maintain high standards of pet care, and achieve sales targets. You'll work closely with colleagues to ensure seamless operations and contribute to the overall success of the store. Some key responsibilities include:

  • Providing exceptional customer service, answering queries, and resolving issues
  • Maintaining a clean and organized store environment, including handling, storing, and displaying products
  • Assisting customers with product recommendations and advice
  • Working collaboratively with colleagues to achieve sales targets and promote products

Requirements
To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A passion for animals and a commitment to delivering exceptional customer service
  • Flexibility to work a variety of shifts, including weekends and holidays
  • Ability to work in a fast-paced environment and multitask effectively

Benefits
In addition to a competitive salary and comprehensive training, you'll enjoy a range of benefits, including:
  • A discretionary annual bonus scheme
  • Paid holidays
  • Extra days off
  • Colleague discounts
  • Access to a benefits platform
  • Employee assistance programme
  • Life assurance


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