Optical Career Leader

2 days ago


Cheltenham, Gloucestershire, United Kingdom Specsavers Full time

We are seeking an experienced Dispensing Optician to take on a leadership role within our store management team at Specsavers. This is an excellent opportunity for a motivated individual with strong clinical and professional skills to progress in their career.

About the Role
  • This position involves managing aftersales service, including complaints and problem-solving, in a customer-focused manner.
  • Liaising with Optometrists to ensure a consistent quality handover for customers is also a key responsibility.
Key Responsibilities
  1. Provide exceptional customer service at all times, ensuring that every patient feels valued and supported throughout their experience with us.
  2. Liaise with Optometrists to guarantee seamless communication and high-quality care delivery.
  3. Manage aftersales service, addressing customer concerns promptly and professionally, while maintaining a positive relationship with our clients.
Salary Information:

The estimated salary range for this role is up to £32,000 per annum, with additional benefits including a performance-based bonus scheme.



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