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Supporter Engagement Specialist
2 months ago
About the Role:
We are seeking a highly skilled and experienced Supporter Engagement Specialist to join our Community and Events Fundraising team at Vacancy Filler. As a key member of our team, you will be responsible for developing and implementing ambitious supporter retention and stewardship programs to maximize income generation.
Key Responsibilities:
- Develop and implement strategic plans to engage and retain supporters, driving income growth and maximizing fundraising potential.
- Collaborate with cross-functional teams to design and deliver high-quality supporter experiences, ensuring excellent communication and relationship-building.
- Conduct thorough analysis of supporter data to identify trends and opportunities, informing program development and optimization.
- Work closely with the fundraising team to develop and execute targeted campaigns, leveraging various channels and tactics to reach and engage supporters.
- Monitor and evaluate program performance, using data-driven insights to inform continuous improvement and optimization.
Requirements:
- Proven experience in supporter engagement, retention, and stewardship, with a strong track record of driving income growth and maximizing fundraising potential.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with supporters, colleagues, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to collect and analyze data, identify trends, and inform program development.
- Ability to work collaboratively as part of a team, with a flexible and adaptable approach to meet changing priorities and deadlines.
- Strong understanding of fundraising principles, practices, and best practices, with a commitment to excellence and continuous improvement.
What We Offer:
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including 25 days annual leave plus 8 bank holidays per annum, a defined contributory pension scheme, childcare vouchers, and an interest-free travel loan.
- The chance to work with a talented and passionate team, making a meaningful impact in the community and driving positive change.
