Trainee Field Support Engineer

2 days ago


Gloucester, Gloucestershire, United Kingdom ManpowerGroup Full time
Job Description
A key requirement for this role is the ability to travel extensively throughout Gloucestershire for on-site service and repairs. The successful candidate will be trained in the repair, installation, and servicing of medical technology equipment and associated software solutions.

Responsibilities
- Conduct site visits and perform repairs, installations, and servicing of medical technology equipment and software solutions.
- Diagnose and resolve technical issues related to equipment, software applications, IT networks, servers, and cloud-based technologies.
- Provide remote support and troubleshoot technical issues, ensuring quick and efficient issue resolution.
- Collaborate with second-level support teams to report and resolve technical issues, sharing knowledge with engineers to improve service efficiency.
- Develop and maintain relationships with customers, managing their expectations and promoting service offerings.

Requirements
- A full UK driving licence and eligibility to work in the UK without the need for sponsorship in the future.
- Relevant technical qualifications such as HND or above in mechatronics, electronics, or a related field.

What We Offer
- Competitive salary range of £28,000-£35,000 based on experience.
- 25 days paid holiday plus bank holidays per annum, increasing with long service.
- Standard Life Pension scheme with employer contribution of 8.5% of basic salary.
- Bupa healthcare plan and Medicash level 1 benefit, with option to add family members.
- Flexible working arrangements including agile/hybrid and flexitime options.
- Opportunities for career development and pay reviews.

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