IFA and Employee Benefits Coordinator

2 days ago


Birkenhead, Wirral, United Kingdom NJR Recruitment Full time
IFA and Employee Benefits Administrator Job Description

We are delighted to be working alongside a leading firm of Chartered Financial Planners with offices in Cheshire, Leeds, and London. This exciting opportunity is available for an Administrator to join their large offices based just outside of the Chester area. Our client is looking to recruit an additional candidate to complement the International Employee Benefits team.

Key Responsibilities:
  • New business applications, following cases through to issue and payment
  • Day-to-day queries from scheme members, employers, and/or HR
  • Referring any issues/technical queries to the Client Relationship Managers (CRM)
  • Requesting, checking, and issuing illustrations for scheme members
  • Processing and recording changes to members' personal details
  • Checking and issuing policy documents to scheme members
  • Processing scheme leavers and joiners
  • Issuing annual statements to scheme members
  • Uploading monthly GPP premiums on product provider systems
  • Processing group scheme renewals, including requesting and checking quotes and aiding the CRM in negotiating rates with providers and drafting recommendation reports from templates
  • Preparing and issuing invoices to employers
  • Liaising with product providers, clients, and advisers as necessary
  • Ensuring that new and existing records, both computerized and manual, are kept up to date
  • Setting up clients on online benefits portals
  • Managing and updating online benefits portals with new joiners and member changes
  • Running monthly reports from online benefits portals
  • Assisting with monitoring of divisional Aged Debt reports

The successful candidate will need to have previous experience working as an Administrator within a Financial Services environment, either from an IFA or Provider background. You will have solid communication and articulation skills, as well as a high level of competency in Excel, and strong technical skills and attention to detail are key. Our client is looking for a strong team player with a can-do attitude towards the daily challenges of an exceptionally busy practice who is prepared to learn and to invest time to maximize their own potential.



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