Regional Operations Manager

3 weeks ago


Truro, Cornwall, United Kingdom Austin Fraser Full time

Job Title: Regional Operations Manager

About the Role:

The Area Manager will oversee all NHS sites, ensuring high levels of client satisfaction by meeting and reporting any potential issues. This role involves supervising the workforce, training, staffing, and compliance with safety regulations.

Key Responsibilities:

  1. Supervise the allocated workforce to ensure effective service delivery across all NHS sites.
  2. Ensure cleaners are fully trained to implement cost-effective plans.
  3. Manage vacancies until permanent staff is hired, ensuring adequate staffing levels.
  4. Conduct inductions and manage probation periods for new employees.
  5. Identify training needs within the workforce and refer them to the Contracts Manager.
  6. Collect accurate timesheets from employees and confirm their accuracy before submission.
  7. Collaborate with the Contracts Manager to address issues related to product delivery, cleaning standards, or client satisfaction.
  8. Maintain effective communication channels with stakeholders.
  9. Monitor and report on performance metrics, identifying areas for improvement.
  10. Ensure compliance with health and safety regulations and company policies.
  11. Act as a point of contact for client inquiries or concerns.
  12. Provide cover for site absences due to sickness or other reasons.

Benefits:

  1. Company Car
  2. Laptop
  3. Mobile phone & fuel Card

Salary Package: £28,000 - £30,000 per year.



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