Housekeeper

19 hours ago


Birmingham, Birmingham, United Kingdom Malmaison Full time
Job Title: Housekeeper

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Malmaison. As a Housekeeper, you will be responsible for ensuring that all guest bedrooms are cleaned to the highest standards, providing exceptional customer service, and maintaining a clean and safe environment for our guests.

Key Responsibilities:
  • Clean and maintain guest bedrooms, including making beds, changing linens, and restocking amenities
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner
  • Maintain a clean and safe environment for guests, including cleaning public areas and responding to any spills or accidents
  • Work collaboratively with other hotel staff to ensure seamless service and high-quality guest experience
Requirements:
  • Previous experience in a similar role, preferably in a hotel or hospitality setting
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
  • Ability to work independently and as part of a team, with a strong attention to detail and commitment to quality
  • Flexibility to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays
What We Offer:
  • A competitive hourly rate, with opportunities for overtime and bonuses
  • A comprehensive training program, including on-the-job training and ongoing development opportunities
  • A fun and dynamic work environment, with a team-oriented culture and opportunities for advancement
  • A range of benefits, including discounted hotel stays, meal discounts, and access to our employee assistance program

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