Pension Fund Administrator
1 month ago
Pension Fund Administration Role
We are seeking a skilled Pension Fund Administrator to join our dynamic Client Services team in Glasgow. As a key member of our TPA department, you will provide high-quality administration services to our clients and members.
Key Responsibilities
- Maintain and update member records with accuracy and precision.
- Process member events, including retirements, deaths, and transfers.
- Act as a point of reference for technical issues and non-standard cases.
- Escalate complex queries to the Team Leader and technical support team.
- Provide a consistent and efficient service to internal and external clients.
- Collaborate with the Principal Administrator and Team Leader to improve operational efficiencies.
- Contribute to annual and periodic scheme events.
Requirements and Qualifications
- Proven experience in day-to-day pension administration, including DB, DC, and CARE pension arrangements.
- Up-to-date knowledge of relevant pension legislation and industry best practice.
- Ability to manage multiple tasks and plan workload effectively.
- Effective communication skills and a customer-focused approach.
- Team player with experience in client care or customer services.
- Proficiency in Pensions Administration systems and Microsoft Office applications.
What We Offer
- Competitive salary and access to our profit share scheme.
- Flexible employee benefits and a collaborative work environment.
- Mental health and wellbeing support.
- Professional development opportunities and access to our learning portal.
- Hybrid working arrangements and social activities.
Hymans Robertson
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