Retail Store Operations Manager

1 day ago


Watford, Hertfordshire, United Kingdom Entain Group Full time

We are seeking a highly motivated Retail Store Operations Manager to join our team at the Entain Group. As a key player in our retail operations, you will be responsible for delivering top-notch customer service and maintaining high standards across all aspects of store operations.

You will work closely with the Shop Manager to ensure seamless execution of store activities, including customer engagement and retention strategies.

  • Develop and implement effective customer engagement strategies.
  • Lead by example in maintaining high shop standards.
  • Collaborate with the Shop Manager to address customer complaints and concerns.
  • Ensure timely completion of opening and closing procedures.

Your typical working week will involve a combination of long opening shifts, long closing shifts, and shorter evening shifts, with opportunities for overtime subject to availability. You will also enjoy a range of benefits including:

  • Pension scheme and annual share save plan.
  • Discounts with hundreds of retailers through Entain Deals.
  • Healthcare and wellbeing support.
  • Estimated Salary: £25,600 per annum (based on 40 hours/week @ £11.80/hour).


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