Dining Experience Lead

17 hours ago


London, Greater London, United Kingdom TROIA (UK) RESTAURANTS LIMITED Full time
Overview:
Scott's Restaurant is an iconic establishment nestled in the heart of London's prestigious Mayfair district. With over a century of experience, we have established ourselves as a staple in the London dining scene, hosting London's elite. Our mission is to deliver an unparalleled dining experience that combines classic charm with modern innovation.

We are seeking a dedicated and service-oriented individual to join our team as a Chef de Rang. As a key member of our service team, you will play a pivotal role in delivering exceptional guest experiences, overseeing the coordination of service, and ensuring the satisfaction of our discerning guests.

Responsibilities:

- Lead and coordinate the service team to ensure seamless operations.

- Greet guests with warmth and professionalism.

- Take precise food and beverage orders, showcasing your extensive knowledge of the menu.

- Provide guests with insightful information about specials, wine pairings, and menu offerings.

- Collaborate with the kitchen and other staff to maintain an efficient workflow.

- Address guest inquiries, concerns, and special requests with finesse and courtesy.

- Uphold the highest standards of cleanliness and presentation in the dining area.


Requirements:

- Proven experience as a Chef de Rang or in a similar supervisory role in a high-end restaurant or luxury establishment.

- Exceptional customer service and communication skills.

- Thorough knowledge of fine dining etiquette and service standards.

- Ability to lead and motivate a team in a fast-paced environment.

- Attention to detail and a passion for delivering outstanding guest experiences.


Estimated Salary: £25,000 - £35,000 per annum

Benefits:

- Generous discounts off your bill (including drinks), when dining in one of our restaurants across the Group.

- Unrivalled opportunities for progression across the Group.

- 28 days holiday, increasing with length of service up to 5 extra days.

- Recommend a friend scheme with great bonuses per individual referral.

- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets, and more.

- Reward programmes, long service awards, and staff recognition and incentives.



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