Pension Scheme Administrators
2 days ago
At Willis Towers Watson, we are seeking a highly skilled Pension Scheme Administrator to join our team. As a key member of our pension administration team, you will be responsible for the day-to-day administration of occupational pension schemes.
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, and an excellent benefits package, including company pension scheme, life insurance, and medical insurance.
The ideal candidate will have experience in DB or DC pensions administration and be customer-focused with excellent communication skills. You will also be computer literate and able to work accurately with manual calculations.
Responsibilities:
- Communicate effectively with clients/members via telephone, letter, and email
- Provide quality customer experience to clients/members
- Recognise and escalate potential problems and complaint cases
- Ensure complaints procedure is adhered to and notify Senior Administrator
- Perform manual calculations accurately
- Assist the team in complex/project work
- Provide an efficient, professional service to meet all client/members' needs
Benefits:
- Competitive salary: $60,000 - $80,000 per annum
- Excellent benefits package, including company pension scheme, life insurance, and medical insurance
- Hybrid workstyle or fully remote depending on experience
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