Service Team Leader

6 days ago


St Annes, Lancashire, United Kingdom Lounge Full time
Exceptional Opportunity for a Service Team Leader

We are seeking an exceptional Service Team Leader to join our team at Lounge. As a key member of our front-of-house team, you will be responsible for leading a team to deliver outstanding customer experiences and maintaining high standards of service.

This is an exciting opportunity for an experienced Supervisor or Team Leader to take their career to new heights and work with a dynamic business. You will be working in a supportive environment where you can grow and develop your skills.

About the Role:

  • SUPPORTING MANAGEMENT: Collaborate with the management team to maintain excellence and deliver outstanding customer experiences.
  • LEADING A TEAM: Lead a team to deliver excellent shifts, setting the pace high for the team.
  • CUSTOMER EXPERIENCES: Ensure exceptional customer experiences and maintain a clean and safe environment.

The Good Stuff:

  • TIPS SHARED EQUALLY: Tips shared equally across the team, based on hours worked.
  • Paid breaks.
  • Staff food on every shift, regardless of hours worked.
  • 50% discount on food in all of our brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives.
  • Christmas and Boxing Day off.
  • The best staff party - Loungefest.
  • Emotional and practical support via the Licenced Trade Charity.
  • Power over your pay with Wagestream.
  • Company pension scheme.
  • Long service awards.
  • Great opportunity for personal development and career progression in a fast-growing business.

What You'll Bring:

  • Existing Supervisor, Team Leader or an epic front of house team member with a background in restaurants, bars, cafés or coffee shops.
  • Experience of working in a bar environment with serving freshly made food and drinks preparation.
  • Natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

Salary: £25,000 - £30,000 per annum, depending on experience.


  • Pizza Team Leader

    2 weeks ago


    St Annes, Lancashire, United Kingdom Pizza Express Full time

    About Us PizzaExpress is a well-established, international brand that has been bringing pizza to the UK since 1965. We pride ourselves on being a Top 10 Sunday Times Best Place to Work 2023, where employees can be their true selves. We're committed to inclusivity and respect, valuing our teams, customers, and suppliers. Our aim is to make everyone feel...

  • Retail Sales Leader

    4 days ago


    St Annes, Lancashire, United Kingdom The White Company Careers Full time

    **Role Overview**We are seeking a Retail Sales Leader to join our team. As a key member of our retail team, you will be responsible for driving sales growth and improving customer satisfaction.**Key Responsibilities**Develop and implement sales strategies to drive revenue growth.Provide excellent customer service and resolve any customer complaints.Work...


  • St Annes, Lancashire, United Kingdom Athena Healthcare Group Full time

    Job Title: Wellbeing Activity LeaderSalary: £22,000 - £27,000 per annumWe are seeking a motivated and creative Wellbeing Activity Leader to join our team at Athena Healthcare Group. As a Wellbeing Activity Leader, you will design and deliver engaging activities that promote the wellbeing and happiness of our residents.About the Role:Plan and deliver a...


  • St Annes, Lancashire, United Kingdom DEBRA Careers Full time

    About DEBRA CareersWe are a national charity supporting individuals and families affected by EB, a painful genetic skin blistering condition. Our mission is to improve the lives of those living with EB.As a Charity Shop Assistant Leader, you will be responsible for managing a team of staff and volunteers, ensuring excellent customer service, and maintaining...


  • St Annes, Lancashire, United Kingdom Toby Carvery Full time

    Warm Welcome GuaranteedWe are seeking an experienced Shift Supervisor to join our Toby Carvery family at Salters Wharf. As a Shift Supervisor, you will be responsible for leading a team that delivers exceptional customer service and maintains high standards of cleanliness and safety.As a Shift Leader, you will be part of the day-to-day running of the site,...


  • St Annes, Lancashire, United Kingdom The Inn Collection Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Master Culinary Leader to join our team at The Inn Collection Group. In this role, you will be responsible for overseeing the preparation and presentation of high-quality food and beverages to our guests.The ideal candidate will have excellent leadership skills, with the ability to motivate and...

  • Retail Team Member

    4 weeks ago


    St Annes, Lancashire, United Kingdom FatFace Full time

    Job Title: Store CrewAt FatFace, we believe life is for living and more fun with those we love. As a Store Crew member, you play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying, and any other form of marginalisation in our workplaces.Role OverviewYou will put the customer at the heart of everything you do, as...


  • St Annes, Lancashire, United Kingdom Manpower UK Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Manpower UK. As a valued member of our team, you will play a crucial role in delivering exceptional customer service and support to our clients.About the RoleThis is a full-time opportunity that offers a competitive salary of £11.44 per hour, which increases to...


  • St Annes, Lancashire, United Kingdom The Recruitment Co. Full time

    The Recruitment Co. is seeking a highly motivated Financial Services Professional to join our team in the Lytham area. As a Financial Services Professional, you will be responsible for providing financial support to clients, including preparing accounts, VAT returns, and corporation tax returns for filing at Companies House and HMRC.Responsibilities:Provide...


  • St Annes, Lancashire, United Kingdom Manpower UK Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our busy call centre as a Customer Service Advisor.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work independently and as part of a team.The role involves providing exceptional customer service to our clients,...


  • St Annes, Lancashire, United Kingdom Blackpool Full time

    Job OverviewWe are seeking a skilled catering professional to join our team as a mobile cook/manager. The successful candidate will be responsible for providing high-quality catering services to our primary and high schools in the Lytham St Annes area.The ideal candidate will have excellent culinary skills, experience in managing a team, and a passion for...


  • St Annes, Lancashire, United Kingdom Greenbean Full time

    Job OverviewWe are seeking experienced Customer Service Advisors to join our call centre team in Lytham. As a Customer Service Advisor, you will be responsible for delivering exceptional customer experiences and resolving customer queries.The successful candidate will possess excellent communication skills, a customer-focused attitude, and the ability to...


  • St Annes, Lancashire, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're committed to providing exceptional customer service and creating a welcoming shopping experience. As a Customer Service Ambassador, you'll be at the heart of our store, ensuring that every customer leaves feeling valued and satisfied.Your Key ResponsibilitiesProvide outstanding customer service, responding to queries and...


  • St Annes, Lancashire, United Kingdom Pizza Express Full time

    Join Our Team We're PizzaExpress, a leading international brand that's been serving delicious pizzas since 1965. We're proud to be a Top 10 Sunday Times Best Place to Work 2023, where employees can thrive and grow. We value inclusivity and respect, making sure everyone feels welcome and valued. Our aim is to create a positive work environment where employees...


  • St Annes, Lancashire, United Kingdom Atos SE Full time

    Job DescriptionWe are seeking a highly motivated Senior Customer Service Representative to join our team in Lytham. As part of our Customer Service Operation, you will handle calls, written queries, and claims related to policies, ensuring fair treatment of policyholders and financial advisers.Your key responsibilities will include:Processing customer and...


  • St Annes, Lancashire, United Kingdom Atos SE Full time

    About the RoleWe are seeking an experienced Senior Customer Service Representative to join our team in Lytham. As a member of our Customer Service Operation, you will be responsible for handling calls, written queries, and claims related to policies, ensuring fair treatment of policyholders and financial advisers.Your key responsibilities will...


  • St Annes, Lancashire, United Kingdom FatFace Full time

    About UsAt FatFace, we believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have.Our MissionWe promote equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our...


  • St Annes, Lancashire, United Kingdom The Recruitment Co. Full time

    Established in Lytham, The Recruitment Co is currently recruiting for a Financial Services Specialist. As part of our dynamic team, you will be working on a wide range of financial tasks and projects. Your primary responsibility will be to ensure that all clients are provided with the highest level of service, meeting their needs and expectations at all...


  • St Annes, Lancashire, United Kingdom The Recruitment Co. Full time £30,000 - £35,000

    The Recruitment Co. are seeking a dedicated and skilled Financial Services Professional to join their team. The ideal candidate will be responsible for a portfolio of clients, reviewing work prepared by assistants and accountants, and preparing financial reports and compliance documents.Key Responsibilities:Reviewing and preparing financial reports and...


  • St Annes, Lancashire, United Kingdom Blackpool Full time

    Culinary Experience RequiredWe require a highly skilled and experienced catering professional to join our team as a mobile cook/manager. If you have a passion for cooking and a background in managing a kitchen, we encourage you to apply for this exciting opportunity.The successful candidate will have at least two years' experience in a similar role, with a...