Senior Infrastructure Engineer

1 day ago

York, York City, United Kingdom Henderson Scott Limited Full time

Senior Infrastructure Engineer - Yorkshire (Hybrid Role) - £55K

An exciting opportunity to work with a busy Infrastructure Team, delivering Business-as-Usual support to all of our IT Infrastructure. The team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues.

Key Responsibilities:

  • Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams.
  • Resolving complex tickets across all hardware & software platforms at a 3rd line level.
  • Managing & maintaining the various tool sets and solutions around security / mail hygiene / backups.
  • Managing 3rd party vendors to drive fault resolution and change on software/hardware issues.
  • Providing Infrastructure Support to the project team.
  • Proactive monitoring & maintenance of infrastructure estate.

Required Skills:

  • MSP/IT Services experience.
  • Public cloud - Microsoft Azure.
  • O365, Teams, Exchange online, PowerShell experience.
  • VMware and Hyper-V knowledge.
  • WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls.
  • Detailed understanding of TCP-IP, IP routing protocols (BGP and OSPF).
  • Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS.

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