Equine Veterinary Support Specialist

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom VC Evidensia UK Full time

At VC Evidensia UK, we are seeking an exceptional Veterinary Receptionist to join our team in Newcastle-upon-Tyne. This is a full-time position requiring 40 hours of work per week, Monday to Friday, on a rota basis.

The ideal candidate will be the first point of contact for our clients and their pets, providing outstanding customer service and ensuring the smooth operation of our front desk. You will work closely with our veterinary team to deliver an exceptional experience for our clients and their pets.

Your key responsibilities will include warmly greeting clients and their pets, managing appointments, answering phone calls, responding to emails, and processing paperwork. You'll also maintain accurate client and patient records and provide updates to clients regarding their pets' care and treatment plans.

Working Hours and Benefits
  • This role requires a minimum of 40 hours of work per week, with a fair share of Saturdays and Bank holidays.
  • You will receive enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
  • Our benefits package includes a cycle to work scheme, initiatives focused on employee wellbeing, non-accidental injury support, and learning and development opportunities via the IVC Evidensia Academy.
  • You will also have access to Pawsome Benefits, a reward gateway giving discounts and cashback with hundreds of retailers, as well as discounted staff pet care.

We are committed to being a BAME and LGBTQ+ inclusive employer and would welcome applications from candidates from all minority and diverse groups.

Please note that this role is subject to a competitive salary of £25,000 - £35,000 per annum, depending on experience.



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