Banking Support Analyst

2 weeks ago


London, Greater London, United Kingdom Starling Bank Limited Full time

Are you looking for a challenging and rewarding role where you can make a real impact? As a Service Delivery Analyst at Engine by Starling, you will be responsible for providing exceptional support to our clients and team. Your expertise will help us deliver great outcomes for our clients and drive business growth.

Key responsibilities include:

  • Triage and resolution of incoming queries and support requests from clients and internal teams.
  • Management and reporting of service desk tickets to ensure timely and effective resolution.
  • Analysis and presentation of service desk trends to identify areas for improvement and enhance customer experience.

We are offering a salary of £42,000 - £50,000 per annum, depending on experience, along with a comprehensive benefits package including flexible working options, opportunities for career development, and a fun and dynamic work environment.



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