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Client Service Associate

2 months ago

London, Greater London, United Kingdom Alphasights Full time
About the Role

We are seeking a highly motivated and results-driven Client Service Associate to join our team at Alphasights. As a Client Service Associate, you will play a critical role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Business Development: Identify new business opportunities and develop strategies to drive growth, working closely with the sales team to convert leads into sales.
  • Project Management: Manage multiple projects simultaneously, prioritizing tasks, and meeting deadlines to deliver high-quality results.
  • Communication: Develop and maintain effective communication channels with clients, colleagues, and stakeholders, ensuring seamless collaboration and information sharing.
Requirements
  • Strong Academic Background: Bachelor's degree in a relevant field, such as business, marketing, or communications.
  • Excellent Communication Skills: Proven ability to communicate effectively with clients, colleagues, and stakeholders, both verbally and in writing.
  • Business Acumen: Strong understanding of business principles, including sales, marketing, and customer service.
  • Team Player: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
What We Offer
  • Opportunities for Growth: Career development opportunities, including training, mentorship, and opportunities for advancement.
  • Collaborative Environment: A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Competitive Compensation: Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.