IT Support Engineer Role

1 week ago


Liverpool, Liverpool, United Kingdom Maxwell Bond Full time
Job Title:

IT Support Engineer Role

Company Overview:

We are a reputable business located in the heart of Liverpool, seeking an experienced IT Support Engineer to join our team.

Salary:

£30,000 - £40,000 per annum, depending on experience.

Job Description:

This is a key role for an IT Support Engineer who can provide technical assistance and support to our customers. The ideal candidate will have excellent communication skills and be able to troubleshoot problems across various technologies.

  • First point of contact for all IT queries.
  • Maintaining SLA's and KPI's to ensure efficient service.
  • Provide deskside and remote IT Support to the business user base.
  • Ensuring timely resolution of tickets.
Required Skills and Qualifications:

The successful candidate will possess:

  • A minimum of 1 year's experience in an IT Support role.
  • Excellent communication and problem-solving skills.
  • Familiarity with Active Directory, Office 365, Windows OS, and Windows Servers.
  • Ability to work effectively in a fast-paced environment.
Benefits:

We offer a competitive salary, 24 days holiday, free healthcare, high street discount vouchers, and regular socials within the team.



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