Photocopier Maintenance Specialist

4 weeks ago


Reading, Reading, United Kingdom DevFinders Full time
Job Title: Photocopier Engineer

We are seeking a skilled and experienced Photocopier Engineer to join our team at DevFinders. The ideal candidate will possess extensive knowledge of printer brands and models, with a strong ability to troubleshoot and resolve technical issues efficiently.

This role requires a solid understanding of IT and networking principles related to printing systems, as well as excellent communication skills to effectively interact with clients at all levels. The successful candidate will also demonstrate strong time management abilities and the capability to perform well under pressure.

Key responsibilities include servicing, maintaining, and networking Multi-Functional Devices (MFDs) and photocopiers across various customer environments, providing on-site support to ensure minimal disruptions to their daily operations. The Photocopier Engineer will also respond promptly to service calls for fault finding and repairs across various printer models, while maintaining a high standard of customer service.

Benefits:

  • Salary: £35,000 - £42,000 per annum depending on experience.
  • 40 days paid holiday annually, including bank holidays and an extended festive period shutdown.
  • Untaken annual leave will automatically roll over to the following year.
  • Opportunity to join our partnerships scheme and become eligible to receive a share in the profit of the business.
  • Fuel card for business mileage.

Mandatory Skills:

  • 4+ years of experience in printer maintenance and repair.
  • Knowledge of basic networking and computer skills.
  • Prior experience in the maintenance and repair of printers manufactured by HP, Brother, Lexmark, Okidata, Xerox, Canon, etc.
  • Excellent customer service and communication skills.
  • Ability to troubleshoot and think independently.
  • Mechanical and electrical aptitude and demonstrated experience.
  • Cloud print software management experience.
  • Document management software experience (e.g., Uniflow) would be an advantage.
  • Ability to train end-users.
  • Ability to lift and carry 50 pounds, pull, lift, reach, and transport equipment parts and boxes.
  • Valid driver's license and own vehicle.


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