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Beauty Sales Ambassador

1 month ago

Derby, Derby, United Kingdom Frasers Full time
Job Description

The Role of Beauty Sales Assistant:

We are seeking a highly motivated and customer-focused individual to join our team as a Beauty Sales Assistant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales through the provision of an individual bespoke service.

The successful candidate will have a passion for working with customers to enhance their shopping experience and a desire to deliver sales against targets set. They will be able to communicate confidently with colleagues and customers, and be a team player.

Key Responsibilities:

  • To greet and engage with customers on arrival and answer any first queries.
  • Able to assist customers where security tags have been left on at the barriers.
  • Able to recognise and support on nearby tills if necessary.
  • Deliver a world-class customer experience that is unrivalled in the marketplace.
  • Display excellent attention to detail when helping to style customers by actively listening to their needs.
  • Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
  • Resolve queries effectively face-to-face or on the telephone.
  • Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
  • Maintain high standards of personal presentation.
  • Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
  • Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales.
  • Takes an active role in loss prevention within the store.
  • Adheres to all health and safety policies at all times.

Essential Skills:

  • Relevant customer-facing experience which reflects the role.
  • Can demonstrate a passion for working with customers to enhance their shopping experience.
  • A desire and ability to deliver sales against targets set.
  • Ability to communicate confidently with colleagues and customers.
  • Be a team player.

Additional Information:

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.