ER Case Manager
2 weeks ago
About the Role:
We are seeking a skilled and dedicated individual to take on the role of ER Case Manager - Team Lead at the East of England Ambulance Service. As a key member of our team, you will be responsible for managing a team of ER Case Managers and ensuring the smooth operation of our emergency response services.
Key Responsibilities:
- Managing shifts and teams to ensure optimal performance and efficiency
- Providing training and mentoring to staff to enhance their skills and knowledge
- Maintaining high morale and motivation among team members, even in challenging situations
- Utilizing excellent written and oral communication skills to effectively collaborate with colleagues and stakeholders
Requirements:
The ideal candidate will have experience in managing teams, understanding emergency response procedures, and dealing with high-pressure situations. The role involves working flexible hours, including weekends and bank holidays, and occasional visits to stakeholders and expos.
About the East of England Ambulance Service:
The East of England Ambulance Service is a leading provider of emergency medical services, committed to delivering exceptional patient care and outcomes. As an ER Case Manager - Team Lead, you will play a vital role in supporting patients, healthcare professionals, and maintaining strong relationships with clients.
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