Performance Excellence Leader

5 days ago


South Mimms, United Kingdom Connect Plus Services Full time
About Connect Plus Services

We are a leading provider of critical infrastructure services, committed to delivering exceptional customer satisfaction through outstanding performance. We are seeking a skilled Performance Excellence Leader to join our team.

Key Responsibilities:
  • Developing and implementing a comprehensive business plan, addressing evolving demands of the network, clients, and joint venture partners.
  • Driving performance by holding functions accountable and ensuring delivery against the plan.
  • Tracking, analysing, and reporting on performance metrics.
  • Establishing an annual budget envelope for functions.
  • Developing and reviewing governance structures.
Location:

The successful candidate will be based in Leatherhead, South Mimms, or Dartford, with a requirement to work from our office on average 60% of the time.

Requirements:

To succeed in this role, you will need:

  • A relevant professional qualification and ideally Chartered/Incorporated status with a recognised UK institution.
  • Experience in business strategy planning, performance management, and budgetary setting in a critical infrastructure environment.
  • Proven experience in Joint Venture or similar arrangements (desirable).
  • Operational and Maintenance environment or critical infrastructure experience (desirable).
Personal Attributes:

We are looking for a resilient and flexible individual who is a strategic thinker, problem solver, and decision maker. They must be able to communicate effectively and have strong leadership skills to nurture outcome-focused teams.


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