Performance Excellence Leader
5 days ago
We are a leading provider of critical infrastructure services, committed to delivering exceptional customer satisfaction through outstanding performance. We are seeking a skilled Performance Excellence Leader to join our team.
Key Responsibilities:- Developing and implementing a comprehensive business plan, addressing evolving demands of the network, clients, and joint venture partners.
- Driving performance by holding functions accountable and ensuring delivery against the plan.
- Tracking, analysing, and reporting on performance metrics.
- Establishing an annual budget envelope for functions.
- Developing and reviewing governance structures.
The successful candidate will be based in Leatherhead, South Mimms, or Dartford, with a requirement to work from our office on average 60% of the time.
Requirements:To succeed in this role, you will need:
- A relevant professional qualification and ideally Chartered/Incorporated status with a recognised UK institution.
- Experience in business strategy planning, performance management, and budgetary setting in a critical infrastructure environment.
- Proven experience in Joint Venture or similar arrangements (desirable).
- Operational and Maintenance environment or critical infrastructure experience (desirable).
We are looking for a resilient and flexible individual who is a strategic thinker, problem solver, and decision maker. They must be able to communicate effectively and have strong leadership skills to nurture outcome-focused teams.
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