Team Performance Director

2 days ago


London, Greater London, United Kingdom River Island Full time

Job Title

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We are seeking a highly skilled Team Performance Director to join our team at Bluewater. This exciting opportunity will see you play a key role in driving sales growth and delivering exceptional customer experiences.

About the Role

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In this dynamic role, you will:

  • Drive Sales Growth: Develop and implement strategies to increase sales and improve customer engagement.
  • Team Leadership: Lead and motivate your team to achieve exceptional results and deliver outstanding customer experiences.
  • Customer Focus: Prioritize customer needs and ensure seamless experiences across all touchpoints.
  • Visual Excellence: Maintain high visual standards in-store and stay up-to-date with fashion trends.
  • Operational Efficiency: Manage RFID processes, maintain accurate records, and ensure compliance with company policies.

Your Background

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To succeed in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Leadership Experience: Proven track record of leading teams and achieving results.
  • Customer Service Knowledge: Understanding of customer service principles and ability to apply them in a fast-paced retail environment.
  • Visual Merchandising Skills: Knowledge of visual merchandising principles and ability to apply them to drive sales growth.
  • Technical Skills: Proficiency in using technology to manage operations and drive efficiency.

What We Offer

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In return for your hard work and dedication, we offer:

  • Competitive Salary**: £35,000 - £40,000 per annum (dependent on experience).
  • Benefits Package**: Including discounted shopping, annual leave, and pension scheme.


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