Christmas Sales Support Team Member

2 weeks ago


Rochester, Medway, United Kingdom NEXT Full time

About the Role:

We are seeking a skilled and enthusiastic Christmas Support Team Member to join our team at NEXT. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, helping customers find the perfect products, and maintaining a high level of store standards.

Key Responsibilities:

  • Offer fast and friendly service to customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Share your knowledge and passion for our products with customers, providing recommendations and advice to help them make informed purchasing decisions.
  • Work collaboratively with colleagues to maintain a clean and organized sales floor, ensuring that products are displayed in an attractive and appealing way.
  • Support the processing of deliveries and stockroom tasks as needed, working efficiently to ensure that stock is received and processed in a timely manner.
  • Communicate effectively with customers, colleagues, and managers, providing clear and concise information and updates as required.

About You:

We are looking for a motivated and flexible individual who is passionate about delivering exceptional customer service and working as part of a team. You will be a great communicator, able to work well under pressure and maintain a positive attitude in a fast-paced environment.

What's Next:

As part of your application, you will be required to complete an online assessment, which will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review the successfully completed applications and contact those who match the job criteria closest to arrange an initial interview.



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