Lead Retail Operations Manager
4 days ago
Location: Hedge End
Salary: £28,588 Per Annum (Estimated annual salary: £37,223 based on industry standards and location)
Working Hours: 39 hours per week, 5 days out of 7
Job Overview:First Military Recruitment Ltd is currently seeking an experienced Branch Manager to lead the retail operations at our Hedge End branch. This is an excellent opportunity for a motivated and results-driven individual to join our team and drive business growth.
About the Role:Customer Relationship Management: Develop strong relationships with customers and suppliers to build profitable business growth.
Team Leadership: Build regular contact with the wider team to drive value add to customers and empower them to deliver great service.
Branch Operations: Manage the full operation of the branch, ensuring compliance with safety standards, efficient storage, and effective housekeeping.
Sales Performance: Be in control of sales, margin, and overheads to exceed targets and deliver best-in-class financial performance.
Culture Champion: Lead by example, championing a Stay Safe culture across the branch, promoting a healthy workplace, and colleague wellbeing.
Team Empowerment: Lead, motivate, engage, delegate, and empower your team to work together and deliver exceptional customer service.
Management Experience: Demonstrate management or supervisory experience in a similar or relevant role.
Team Development: Have experience developing a team and driving business growth.
Sales Achievements: Proven track record of achieving sales targets and generating new business.
Selling Enthusiasm: Be enthusiastic and proactive about selling, inspiring staff to achieve high levels of customer service.
Company Values: Understand our focus on customer service and other company values.
Representation: Ability to positively represent the Company to a wide range of customers.
Initiative: Ability to work on your own initiative, taking ownership of tasks and responsibilities.
Local Knowledge: Knowledge of the local area would be beneficial.
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