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Service Delivery Project Manager

1 month ago

Swansea, City and County of Swansea, United Kingdom Hays Specialist Recruitment Limited Full time
Job Title: Service Delivery Project Manager

We are seeking an experienced Service Delivery Project Manager to join our team at Hays Specialist Recruitment Limited. As a Service Delivery Project Manager, you will be responsible for leading the delivery of programmes and events, including the creation and maintenance of training projects, project plans, project documentation, financial reporting, information sources, and tracking progress against project KPIs.

Key Responsibilities:
  • Lead the delivery of programmes and events, including the creation and maintenance of training projects, project plans, project documentation, financial reporting, information sources, and tracking progress against project KPIs.
  • Support the development and implementation of products, including research, scoping, and proposals for opportunities, while evaluating the impact of existing projects/programmes and potential options for future programmes.
  • Provide full lifecycle project support to programmes, coordinating the setup and successful running of relevant programmes/projects.
  • Provide a professional single point of contact for project customers, ensuring successful relationship management through the full project lifecycle.
Requirements:
  • Proven experience of delivering client-facing projects/programmes.
  • Excellent client relationship management, stakeholder management, and communication skills.
  • Experience of leading on both small and large-scale projects/programmes (experience of delivering business change projects would be an advantage).
  • Strong communication and presentation skills.
  • Able and willing to travel when required.
What We Offer:
  • A great working environment.
  • Opportunities for international travel.
  • Excellent scope for career progression.
  • A benefits package that includes:
    • 25 days annual leave plus bank holidays.
    • Pension scheme.
    • Life assurance (4X annual salary).
    • BUPA private medical cover.
    • Group income protection.
    • Health and wellbeing programme, employee assistance programme, and more.