Customer Service Representative

3 weeks ago


Reading, Reading, United Kingdom WHSmith Full time
WHSmith Retail Job Opportunity

We are seeking a motivated and customer-focused individual to join our team as a Sales Assistant at WHSmith's Reading Rail store.

About the Role

This is a permanent, full-time position requiring a minimum of hours per week. The successful candidate will be required to work a flexible shift pattern, including weekends.

Key Responsibilities
  • Providing Exceptional Customer Service: Deliver an exceptional customer experience by being approachable, knowledgeable, and responsive to customers' needs.
  • Stock Replenishment and Store Maintenance: Ensure all areas of the store remain tidy and inviting for customers to shop by carrying out stock replenishment tasks.
  • Visual Merchandising and Display: Meet high standards of display and visual merchandising to help customers find products easily.
  • Teamwork and Support: Be part of a team and support colleagues in achieving sales targets and providing excellent customer service.
Requirements and Qualifications

To be successful in this role, you will need:

  • A Passion for Customers: A genuine passion for delivering an exceptional customer experience and ensuring customer satisfaction.
  • Excellent Communication Skills: Confident communication skills to effectively communicate with colleagues and customers.
  • Motivation and Adaptability: A motivated and adaptable individual who can meet company requirements and goals.
Benefits

As a valued member of our team, you can look forward to:

  • Competitive Salary: A competitive salary up to £19,000 per annum, depending on experience.
  • Pension Scheme: Participation in our pension scheme to ensure your financial security in retirement.
  • Paid Annual Leave: Enjoy paid annual leave to relax and recharge.
  • Employee Discounts: Take advantage of employee discounts on various products and services.
  • Employee Assistance Programme: Access to our Employee Assistance Programme for support with wellbeing, physical, mental, or financial.
About Us

WHSmith has a rich heritage and continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our aim is to offer our products to everyone on any life's journey. We pride ourselves on being an inclusive employer, welcoming colleagues to be themselves with us.



  • Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are looking for a talented Customer Service Representative to join our team. As a key point of contact for our customers, you will provide exceptional service and support, while working collaboratively with our team to achieve our goals.Key Responsibilities:Provide service and support to customers.Collaborate with team members to...


  • Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Reading.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...


  • Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a Customer Service Representative to join our Select Lease by Mobilize team in Reading. As a key contact between customers and suppliers, you will play a vital role in ensuring high-quality service standards are met.Key Responsibilities:Respond to customer and supplier enquiries in a timely and courteous mannerMaintain accurate...


  • Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Reading, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Key Responsibilities:Handle customer...


  • Reading, Reading, United Kingdom Healthxchange Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Services Representative to join our team at Healthxchange.About the Role: As a Customer Services Representative, you will be the first point of contact for new customers, ensuring a great first impression of Healthxchange. Your primary responsibilities will include attracting new...


  • Reading, Reading, United Kingdom Inc Recruitment Ltd Full time

    A exciting opportunity has arisen for a Customer Service Representative to join Inc Recruitment Ltd's busy sales and marketing company.This role offers a unique chance to develop your sales and customer service skills in a dynamic and supportive team environment.As a key member of our team, you will be responsible for:Delivering exceptional customer...


  • Reading, Reading, United Kingdom Nuffield Health Brentwood Full time

    Nuffield Health Brentwood is seeking a skilled Customer Service Representative to join our team. As a Front of House Team Member / Receptionist, you will be the first point of contact for our members and visitors. We are looking for someone with excellent communication skills, both face-to-face and over the phone.About the RoleThis is a part-time position,...


  • Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Reading, United Kingdom. The ideal candidate will be the first point of contact, handling incoming calls, emails, and chat queries with professionalism and efficiency.Key Responsibilities:Provide accurate information regarding products and...


  • Reading, Reading, United Kingdom KPI People Full time

    KPI People is seeking an experienced Customer Service Representative to join their team in Reading. As a Temporary Service Advisor, you will play a vital role in providing exceptional customer care and ensuring the smooth operation of our franchised car dealership.The estimated salary for this position is £14-£15 per hour, paid weekly with opportunities...


  • Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Mobilize Financial Services is a leading financial services provider for Renault, Dacia, Alpine, and Nissan in the UK. We are part of the Renault Group and present in 36 countries across Europe, North Africa, South America, and Asia.**Job Description:**We are looking for a Customer Service Representative to join our team in Reading. As a Customer Service...


  • Reading, Reading, United Kingdom This is an IT support group Full time

    About The RangeWe are a leading retailer offering a wide range of products to our customers. Our sales teams play a vital role in delivering an excellent customer experience and driving sales growth.Job Overview:This is an exciting opportunity for a Customer Service Representative to join our team. As a key member of the sales floor, you will be responsible...


  • Reading, Reading, United Kingdom Nuffield Health Full time

    Nuffield Health is committed to providing exceptional customer care in a friendly and professional environment. We are seeking a skilled Customer Service Representative to join our Front of House team at our Reading Fitness and Wellbeing Club.As a key member of the Reception Team, you will provide a warm welcome to all visitors, answer queries with a caring...


  • Reading, Reading, United Kingdom Wipro Full time

    Pension Customer Service Representative RoleWe are seeking a dedicated and customer-focused individual to join our team as a Pension Customer Service Representative. As the first point of contact for our clients, you will play a crucial role in providing exceptional service and support for pension-related inquiries and concerns.About Wipro Financial...


  • Reading, Reading, United Kingdom Wipro Full time

    About the Role: We are seeking a Customer Service Representative to join our team at Wipro Financial Outsourcing Services Ltd. This role will involve acting as the primary point of contact for clients and beneficiaries regarding pension-related inquiries.As a Pension Customer Support Specialist, you will be responsible for providing accurate and detailed...


  • Reading, Reading, United Kingdom Healthxchange Full time

    About the Role:The Senior Customer Service Representative plays a key role in delivering exceptional customer experiences to our most valued customers. As a member of our Platinum Team, you will be responsible for developing strong relationships with our key customers, understanding their business and patient needs, and providing personalized support to...


  • Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Reading, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...


  • Reading, Reading, United Kingdom Moto Full time

    Transform the UK’s rest stop experience as a Team Member at Moto. We’re not looking for years of customer service experience – just enthusiastic people to deliver Burger King’s world-famous menu and exceptional customer service.As a Team Member, you’ll serve customers in a timely manner, prepare food and refreshments, and provide exceptional...


  • Reading, Reading, United Kingdom Landmark Information Full time

    Customer Service Advisor RoleThe Customer Services Advisor (CSA) is responsible for delivering world-class customer service to Landmark clients. This involves providing first-line support through direct customer contact over the telephone and proactive monitoring of the CS Help Desk email inboxes and incoming post.Key Responsibilities:Act as a Landmark...


  • Reading, Reading, United Kingdom Oxygen Full time

    About Oxygen ActiveplayWe are a dynamic and growing company that values individuality and authenticity. Our mission is to provide top-notch service and create memorable experiences for our guests.Job DescriptionAs a Customer Service Representative, you will be the first point of contact for our guests, delivering exceptional service with a smile. You will...


  • Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    We are seeking a highly skilled Customer Service Representative to join our team in Reading, UK.As a key member of our Select Lease by Mobilize team, you will provide exceptional customer service and support to customers and suppliers while maintaining high service levels and standards.The ideal candidate will have a personable manner, excellent...