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Customer Service Representative

2 months ago


Edinburgh, Edinburgh, United Kingdom Greenbean Full time

We are seeking a highly skilled Customer Service Advisor to join our thriving Customer Service Centre at Greenbean. This exciting role will be part of a critical frontline team, responsible for handling phone calls from customers on online access setups and maintenance.

You will work varied shifts, including 8:30 - 4:30, 9-5, and 9:30-5:30, with a competitive salary between £22,000-£24,000.

What's in it for you...

As a Customer Service Advisor at Greenbean, you will have the opportunity to work in a dynamic and supportive environment, where you will be able to develop your skills and knowledge in customer service.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide excellent customer service and support to customers via phone
  • Work collaboratively with the team to achieve customer satisfaction and service excellence

What We Offer:

  • A competitive salary between £22,000-£24,000
  • A dynamic and supportive work environment
  • Opportunities for career development and growth