Team Leader

2 days ago

Basildon, Essex, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Main Responsibilities
  • Support the Store Manager in achieving commercial growth and developing a customer-centric team culture.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional customer service are delivered every day.
  • Review store performance data and provide insights to inform business decisions.
  • Develop and implement strategies to drive sales growth and improve customer experience.
  • Collaborate with the Store Manager to develop and implement operational excellence initiatives.
About Us

Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and are passionate about celebrating our customers' life moments.

What We Offer
  • A competitive hourly rate of £11.75.
  • A range of benefits, including a pension scheme, colleague discount, and financial wellbeing support.
  • Opportunities for career development and progression.
  • A fast-paced and dynamic work environment.

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