Logistics Operations Specialist

4 weeks ago


London, Greater London, United Kingdom ENGINEERINGUK Full time

At ENGINEERINGUK, we are shaping the future of global logistics and transportation services. As a Terminal Manager, you will play a critical role in driving success by ensuring seamless operations and process compliance with our cross-dock service partners.

About the Role

As a key member of our Amazon Freight Less-Than-Truckload (AF LTL) team, you will be responsible for managing operational performance, defining key actions to drive metric improvement, and collaborating with cross-functional teams to deploy best practices across regions.

Responsibilities

  1. Maintain high standards of safety, performance, and process compliance with cross-dock service partners.
  2. Organize and manage multiple flows within 3P sites, partnering with finance and legal on contractual work to launch new sites or flows.
  3. Lead continuous improvement management with internal cross-dock service partners.
  4. Work on new site launches and network expansions, increasing your portfolio of Terminals managed.

To Succeed in This Role

You will need a passion for making data-driven decisions that directly impact customer experience. The ability to remain flexible and adapt to learning new tools and systems is essential in this role.

A Day in the Life

  1. Review site performance and define key actions to drive metric improvement (Safety, Customer Experience, Compliance, etc.).
  2. Manage operational performance for Under-the-Roof operations with cross-dock service partners (terminals), capture main opportunities for improvement, review and align on the action plan, and follow up on open actions to ensure optimal partner performance.
  3. Project support: Support cross-functional projects seeking to deploy best practices across regions.

About the Team

Our Amazon Freight team is building a disruptive transportation product with the vision of redefining shipping for customers. We aim to develop easy-to-use, reliable, and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives.

Requirements

  • Bachelor's degree
  • Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
  • Experience working cross-functionally with tech and non-tech teams
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience in program or project management
  • Experience implementing repeatable processes and driving automation or standardization

Prioritised Requirements

  • Experience driving end-to-end delivery and communicating results to senior leadership
  • Experience leading process improvements
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organisation

The salary for this role is approximately $80,000 - $110,000 per annum, based on location and industry standards. At ENGINEERINGUK, we value diversity and inclusivity and strive to create a workplace where everyone feels valued and respected.



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