Energy Solutions Delivery Manager

3 weeks ago


London, Greater London, United Kingdom SMS Plc Full time
Company Overview
SMS Plc is a leading company in the energy sector, committed to delivering innovative solutions that make a positive impact on the environment and society. Our mission is to transform and decarbonise the UK economy by 2050 through our range of smart energy solutions.

Job Description
The Field Service Delivery Manager will be responsible for leading a team of engineers to ensure achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). The primary objective of this role is to guarantee that SMS achieves its meter installation commitments. This will involve regular weekly travel in the field to coach engineers and cover for Engineer call-outs as needed. Please note that this role is field-based in North East UK.

Required Skills and Qualifications
To succeed in this role, you will need:
  • A fully qualified Dual Fuel Meter Engineer qualification;
  • a current UK driving licence or equivalent;
  • supervisory experience;
  • a strong coaching ability with technical expertise;
  • knowledge of utilities industry standards, company procedures, and health and safety requirements;
  • results-driven abilities with prioritisation, pressure management, and deadline delivery skills;
  • a methodical and organised approach with proficiency in Microsoft Office.

Benefits
This role offers an attractive salary package, including:
  • a competitive annual salary of £45,000 - £55,000 based on experience;
  • 25 personal holiday days per year, increasing to 30 after five years of service;
  • hybrid working options;
  • enhanced maternity leave and paternity/adoption leave;
  • a medicash health plan offering various benefits, discounted gym memberships, and a free online GP service;
  • life insurance (four times annual salary);
  • pension matching scheme up to 5% of salary;
  • development opportunities, including internal and external courses, secondments, and study support.


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