Optical Practice Manager

3 weeks ago


Ripley, Derbyshire, United Kingdom Health Care Personnel Full time
Job Title: Optical Practice Manager

This esteemed optical group is seeking a highly skilled and experienced branch manager to lead their highly successful practice. With a rich history spanning nearly 100 years, the company has built a reputation on quality of service and patient loyalty.

Main Responsibilities:

  • Ensure practice efficiency and compliance with organisational procedures
  • Ensure total customer satisfaction with products and services
  • Be an effective leader, motivating, supporting, training and developing staff
  • Realise the full potential of the practice with regard to patient numbers and sales targets
  • Achieve maximum profitability
  • Be responsible for quality control in all areas
  • Manage stock control
  • Maintain exceptional standards of cleanliness and presentation throughout the practice
  • Be responsible for health and safety standards across the practice
  • Work with the Marketing Dept. to maximise marketing effectiveness at a local level
  • Drive cost efficiencies
  • Dispensing spectacles to prescriptions
  • Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)

Personal Specification - Skills, Knowledge and Experience:

  • Previous management experience would be desirable, or a proven track record of developing and supporting staff
  • Strong background in customer service
  • Experience of driving business performance such as sales, customer satisfaction and cost efficiencies
  • Strong leader, able to motivate and engage with staff at all levels
  • Excellent verbal and written communication skills
  • Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
  • Positive and outgoing
  • Flexibility – able to be flexible on days worked and provide cover to other practices
  • Well-presented and professional
  • Attention to detail

Job Types: Full-time, Permanent

Pay: £22,000.00-£27,000.00 per year

Additional pay:

  • Bonus scheme

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Private dental insurance
  • Private medical insurance
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Ripley: reliably commute or plan to relocate before starting work (required)

Experience:

  • Optical Supervisor: 1 year (required)

Work Location: In person



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