Data Support Specialist

6 days ago


Cardiff, Cardiff, United Kingdom CV Library Full time

Technical Support Role

A competitive salary of up to £45,000 is on offer for a talented Technical Support Engineer in Cardiff with flexible working from home options. This role provides an opportunity to work with an exciting business that prides itself on delivering first-class support and service to customers.

The ideal candidate will have at least 2 years of experience in a 1st or 2nd line technical support role, with a background in supporting customers and understanding of networking, infrastructure, and storage technologies.

The successful candidate will be responsible for:

  • Planning, delivering, and reporting on customer projects
  • Developing service procedures, policies, and standards
  • Upgrading on-premises systems
  • Documenting procedures for storage policies, guidelines, and best practices

The team requires someone who is comfortable working in an agile environment, with expertise in Windows/Linux installations, configuration, and administration. Knowledge of storage technologies (RAID, iSCSI, CIFS, NFS, Flash etc.) and network infrastructure, services, and tool sets is also essential.

In return, the company offers a range of benefits including a salary up to £45,000, fantastic career development opportunities, dental, health, and life insurance options, wellness programs, and a generous company pension scheme.



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