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Supervisor - Frasers

2 months ago


Derby, Derby, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading international retailer with a passion for premium fashion. Our team is driven by a passion for delivering exceptional customer service and a commitment to excellence in all aspects of our business.

Your Role:

  • Maximise sales revenue to exceed targets and identify opportunities for continuous improvement.
  • Lead and motivate the performance of the sales team to ensure sales targets are met and exceeded.
  • Be a visible presence on the sales floor to drive sales and inspire the team.
  • Ensure exceptional customer service is delivered at all times, providing a seamless and engaging experience for our customers.
  • Ensure all team members have the tools and knowledge to deliver key business objectives.
  • Manage the presentation and merchandising of seasonal stock in line with company directives.
  • Maintain awareness of current and market trends, understand forthcoming promotions and monitor local competitors.
  • Drive and deliver key performance indicators (KPIs).
  • Perform additional duties as required within the defined levels of responsibility and accountability for your role.

Requirements:

  • Previous retail experience within the premium sector is preferred.
  • You will be an exceptional people manager with strong leadership and motivational skills.
  • Excellent communication, planning, and organisational skills.
  • Excellent analytical skills, with the ability to interpret financial and sales data.
  • A high level of brand awareness and product knowledge.
  • Awareness of the local market.
  • Personal Qualities:
  • High level of personal energy to drive projects to completion.
  • Confident and assertive.
  • Positive and enthusiastic with a can-do attitude.
  • Passion for fashion retail.
  • Professional manner.
  • Trend aware, fashion conscious, and well-presented at all times.