Front Desk Associate

Job Title: Hotel Receptionist

Job Summary:

We are seeking an experienced and skilled Hotel Receptionist to join our team at Soho House & Co. in West London. As a Hotel Receptionist, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring a seamless experience for our members.

Key Responsibilities:

• Manage the front desk and handle basic administrative duties
• Perform guestlist responsibilities and maintain accurate records
• Be knowledgeable about the property, neighborhood, and services offered
• Foster a welcoming and inclusive environment for members
• Work collaboratively with colleagues to ensure a smooth operation

Requirements:

• 1-2 years of experience in a busy hotel reception desk
• Excellent communication and teamwork skills
• Punctuality, reliability, and trustworthiness
• A sense of urgency and ability to multitask
• A genuine passion for food and beverage

What We Offer:

• A dynamic and fast-paced work environment
• Opportunities for professional growth and development
• A competitive salary and benefits package
• A chance to work with a leading hospitality company

Working Hours:

Monday to Wednesday: 7am - 1am

Thursday: 7am - 2am

Friday: 7am - 3am

Saturday: 8am - 3am

Sunday: 8am - 12am

Nearest Station: White City, Wood Lane, Shepherd's Bush, Shepherd's Bush Market