Trade Branch Supervisor Role
7 days ago
We are seeking a highly skilled and experienced Trade Branch Supervisor to join our dynamic team at the Eurocell Group PLC. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our trade branches.
**Job Overview:**
Our Trade Branch Supervisors are hands-on leaders who work closely with the Branch Manager to drive business growth, manage operational standards, and deliver exceptional customer service. We offer a competitive salary of £30,693 per year, with opportunities for bonuses up to £35,493 per year, making this a lucrative opportunity for individuals looking to advance their careers.
**Key Responsibilities:**
• Lead by example, providing exceptional customer service and support to new and existing customers
• Ensure excellence in customer service, operational standards, and branch sales targets are achieved
• Support the delivery of sales targets while developing and maintaining positive customer relationships
• Assist with the delivery of branch operations, including stocktakes and audits
• Provide support and assistance to branch colleagues as required
• Ensure branch team compliance with health and safety, company policies, and procedures
**Requirements:**
• Passionate and energetic individual with a commercial approach to drive sales and maximise margins
• Hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
• Good organisational skills, with the ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry-standard software (e.g. SAP)
• Full and valid driving license is essential; FLT license could be a distinct advantage
• Ability to cover for the Branch Manager when required
• Previous branch stock take experience could be a distinct advantage
• Comfortable working in a small team and on occasion, alone
• Experience within a similar role ideally in a trade/builders merchant/retail, glazing or uPVC environment could be a distinct advantage
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