Security Operations Manager

1 month ago


Nottingham, Nottingham, United Kingdom Palmer McCarthy Full time

We are partnering with a prestigious security guarding services provider to recruit an experienced Site Security Manager. Reporting directly to the Regional Manager, you will oversee the security operations at a dedicated site in Nottinghamshire, leading your team to deliver high-quality, customer-focused security services.

Key Responsibilities

As a Site Security Manager, your main responsibilities will include:

  1. Client Relationship Management: Building and developing strong relationships with the client, ensuring high levels of customer satisfaction.
  2. Team Management: Managing the security team and suppliers, empowering them to deliver outstanding service.
  3. Performance Improvement: Driving continuous improvement in security functions, with a focus on exceeding client expectations and improving value for money.
  4. KPI Management: Ownership of key performance indicators (KPIs) to benchmark security performance and identify areas for development.
  5. Risk Management: Conducting risk assessments, inspections, and security tests to ensure compliance and recommend improvements.
  6. Security Planning: Overseeing all security planning and operations.

You'll be a fast-thinking, polished individual with the ability to work under pressure, solve problems proactively, and drive improvement across security services.

What We're Looking For

We are seeking a security operations management professional with proven experience in leading teams and managing security services. You'll be confident in delivering client-focused solutions, ensuring excellent service delivery, and managing the commercial aspects of security operations.

  1. Team Leadership: Proven experience in motivating, leading, and developing security teams.
  2. Client Relationship Management: Ability to liaise effectively with clients, ensuring their requirements are met and exceeded.
  3. Security Expertise: In-depth knowledge of security operations, asset protection, and counter-terrorism.
  4. Commercial Focus: Ability to balance client service excellence with internal financial and operational goals.


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