Barista Team Leader
3 weeks ago
Role Overview
As a Barista Team Leader at Costa Coffee, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the first point of contact for customers and will be responsible for ensuring that all customers receive a warm and welcoming experience.
Key Responsibilities
- Lead a team of baristas to deliver exceptional customer experiences
- Ensure that all customers receive a warm and welcoming experience
- Manage day-to-day operations, including stock maintenance and health & safety
- Train and develop new baristas to ensure they have the skills and knowledge to deliver exceptional customer experiences
- Drive high standards of quality and customer service
Requirements
- Passion for coffee and people
- Reliability and flexibility
- Team leadership experience in a fast-paced environment
- Ability to train and develop others
- Strong communication and interpersonal skills
What We Offer
- Competitive hourly rate
- Opportunities for career development and progression
- Free handmade drinks and 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan and Life Insurance & Income Protection Cover
- Share Incentive Plan and Salary Sacrifice Pension Scheme
About Us
At Costa Coffee, we are passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers. We are committed to providing our team members with the skills and knowledge they need to deliver exceptional customer experiences and to supporting their career development and progression.
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