Retail Store Team Lead
3 weeks ago
About the Role
We are seeking a highly motivated and experienced Team Leader to join our team at Henderson Group. As a Team Leader, you will play a key role in leading the store team to provide a shopping experience that exceeds our customers' expectations and makes a difference in the local community.
Key Responsibilities
- Lead the store team to follow store policies, standards, and practices.
- Take responsibility for the store in the absence of other leaders, including keyholder responsibility.
- Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork, and Integrity.
- Train, manage the workload, and support your team, while being hands-on in store to ensure you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
- Support the Store Manager to maximise store performance, which includes understanding and implementing the store plan and priorities.
- Alongside the store team, actively promote and get involved in initiatives to support the local community.
Requirements
- Aged 18 years or over (for store legislative requirements).
- Previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
- Natural ability to listen, interact, and communicate with customers and team members.
- Target driven to help the store achieve their business plans/priorities and be focused on continuous improvement.
- Ability to inspire everyone to do their best for each other and the customer.
About Us
Henderson Group is a leading foodservice provider in Northern Ireland, employing over 5,000 staff and operating in various sectors, including retail, wholesale, and property. We are committed to supporting our employees and the local community, and we strive to provide exceptional service to our customers.
Benefits
- Market competitive salary.
- Employee assistance programme.
- Social club.
- Perks Offers/Discount scheme throughout the UK/Ireland.
- Staff discount at SPAR/EUROSPAR Henderson Group company-owned stores.
Working Hours
This is a part-time role, working Monday to Sunday, 6am Midnight to cover opening, closing, and weekend shifts.
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