Senior Operations Manager

1 month ago


Birmingham, Birmingham, United Kingdom General Dental Council Full time
About the Role

The General Dental Council is seeking a highly skilled Senior Operations Officer to join our team. As a key member of our Register Maintenance team, you will play a crucial role in maintaining the accuracy and integrity of our dental professionals' registers.

Key Responsibilities
  • Manage day-to-day processes, including updating records, registrant online systems, and business name enquiries.
  • Specialise in major projects annually that determine a registrant's eligibility to maintain their registration.
  • Collaborate with internal stakeholders to ensure seamless delivery of operational programmes.
  • Develop and maintain strong relationships with external partners and stakeholders.
  • Utilise your analytical skills to extract and manipulate information from databases, presenting findings and analysis to various stakeholders.
Requirements
  • Proven experience in an information collection department or similar environment.
  • Previous project experience, with a track record of delivering operational programmes.
  • Basic knowledge and understanding of a regulatory function.
  • Excellent communication and interpersonal skills, with the ability to build relationships and network effectively.
  • Proficient in the use of Excel and other relevant software.
What We Offer
  • A competitive salary and benefits package.
  • A flexible hybrid working environment.
  • Ongoing training and development opportunities.
  • A commitment to equality and diversity in service delivery.


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