Apprenticeship Relationship Manager
2 weeks ago
About the Role:
We are seeking a proactive, client-focused professional to join our team as an Apprenticeship Relationship Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional support and guidance to help them achieve their financial goals.
Key Responsibilities:
- Conduct annual reviews and provide ongoing support to clients through phone and digital channels, ensuring they have the tools and resources needed to succeed.
- Manage client information in CRM systems, ensuring accurate and up-to-date records.
- Develop and maintain strong relationships with clients, providing tailored solutions to meet their unique needs.
- Collaborate with internal teams to ensure seamless delivery of services and support.
What We Offer:
- A competitive salary package, including a generous bonus scheme.
- A flexible hybrid working arrangement, with the option to work from home or in our office.
- A comprehensive benefits package, including 28 days holiday, life assurance, income protection, and pension.
- Ongoing training and development opportunities to support your career growth.
Requirements:
- Strong communication and relationship-building skills, with a proven track record of success in a client-facing role.
- Experience with CRM systems and Microsoft Office.
- Previous experience in financial services is desirable but not essential.
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