Senior Ecommerce Strategist for Trade Merchandising

5 hours ago


Hatfield, Hertfordshire, United Kingdom Ocado Retail Ltd Full time
About Ocado Retail Ltd
Ocado Retail Ltd is a market-leading joint venture between Ocado Group and M&S, delivering joy in every shop through unbeatable choice, unrivaled service, and reassuringly good value. As the world's largest dedicated online supermarket, Ocado.com offers a full range of M&S food online and is home to the widest online supermarket range in the UK, championing small, independent brands.

About the Role
As a Senior Ecommerce Strategist for Trade Merchandising, you will be responsible for implementing strong customer journeys and trade-driving actions across the Ocado website and app using data and insights. You will own and optimise key merchandising levers while following our core merchandising principles. We want to make the shopping experience for our customers as simple, smart, and inspiring as possible, working within the wider customer marketing team to help customers find their weekly essentials and discover new products from Ocado's vast range, leading to strong conversion and driving commercial performance.

Your Responsibilities
  • Utilise all available merchandising levers to drive conversion through customer-friendly and commercially-savvy decisions.
  • Use data to continually identify opportunities to improve website/app performance and conversion rate to improve sales performance.
  • Own weekly merchandising and department reporting, attending department trading meetings as the merchandising representative.
  • Work with Buying & Promotions teams within Grocery and Home & Lifestyle to drive sales and achieve commercial targets.
  • Make insightful trade-offs and prioritisation decisions into how to spend your time to optimise merchandising on Ocado.com and mobile apps.
  • Drive innovation and provide inspiration for our customers through new ways to shop that drive conversion and sales.
  • Evaluate and react to competitor merchandising activities & customer trends.
  • Build collaborative relationships with key stakeholders across the business; Grocery Buying, Home & Lifestyle, Marketing, Insights, Creative & Branding, Supply Chain, and Suppliers.

What We Offer
At Ocado Retail Ltd, we offer a competitive salary of £35,000 - £40,000 per annum, plus a range of benefits including private medical insurance, digital GP appointments, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office. We also offer blended/hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

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