Customer Experience Ambassador

3 weeks ago


London, Greater London, United Kingdom Swarovski Full time

About Swarovski

Swarovski is a world-renowned crystal and jewelry brand with a rich heritage dating back to 1895. Our commitment to innovation, quality, and craftsmanship has earned us a reputation as masters of light.

We are seeking an exceptional Sales Consultant to join our team in a key location. As a Sales Consultant at Swarovski, you will be the face of our brand, providing customers with an extraordinary shopping experience and showcasing our legendary products.

Job Overview

This role is perfect for individuals who are passionate about luxury brands, fashion, and customer service. You will work closely with our sales team to deliver exceptional customer experiences, drive sales growth, and maintain high standards of product knowledge.

Key Responsibilities

  • Provide outstanding customer service, ensuring a positive and memorable shopping experience for every customer.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to make personalized recommendations.
  • Stay up-to-date with product knowledge, including features, benefits, and styling tips, to effectively communicate with customers.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.

About You

To succeed in this role, you should have a strong passion for luxury brands, excellent communication skills, and a natural ability to connect with customers. A background in sales or customer service is essential, along with a keen eye for detail and a proactive approach to problem-solving.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of $$55,000 per annum, plus benefits and opportunities for career growth and development.

We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. If you are passionate about delivering exceptional customer experiences and working for a leading luxury brand, apply now to become a part of our team



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