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Vulnerable Client Advocate

1 month ago

Sheffield, Sheffield, United Kingdom Irwin Mitchell Full time
About the Role

We are seeking a skilled and compassionate Vulnerable Client Case Handler to join our team. As a key point of contact for our clients, you will provide exceptional support and guidance to individuals with life-changing disabilities.

Key Responsibilities
  • Take instructions from clients and assist with the giving of legal advice, including obtaining evidence and achieving appropriate resolutions.
  • Achieve time recording and fee income targets to ensure profitable working.
  • Attend and contribute to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.
  • Keep up to date with changes in relevant law and practice and attend appropriate training events to ensure up-to-date legal knowledge and best practice.
About You

We are looking for someone with empathy and compassion, a friendly and enthusiastic approach, and ideally some previous Paralegal experience. You will be able to multi-task and be flexible, with a strong ability to work on your own initiative.

What We Offer
  • 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
  • Generous and flexible pension schemes.
  • Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).
  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.